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the latest from Pueblo water

Pueblo Water discontinuing yellow delinquent notices

To be more efficient with its billing practices, Pueblo Water is changing its disconnect letter to white paper from yellow paper. PUEBLO WATER IS NO LONGER SENDING YELLOW NOTICES. Please read your bills carefully. If you receive an envelope from Pueblo Water with a red stamped “URGENT OPEN IMMEDIATELY” this means you need to act on your account to avoid service interruption.

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City of Pueblo's sewer base charge period is about to begin

The Sewer Use Charge will be based on the water consumed during the non-irrigating months using your January and February monthly billing cycles. A monthly billing cycle begins when a water meter is read in the prior month and ends when the water meter is read in the subsequent month of billing. The charge for the balance of 2025 (March through December) will be based upon the average of these two months. To determine when your meter is normally read, please refer to the “Read Date” section of your bill.
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POSTED: October 29, 2024

Pueblo Water discontinuing yellow delinquent notices

To be more efficient with its billing practices, Pueblo Water is changing its disconnect letter to white paper from yellow paper. PUEBLO WATER IS NO LONGER SENDING YELLOW NOTICES. Please read your bills carefully. If you receive an envelope from Pueblo Water with a red stamped “URGENT OPEN IMMEDIATELY” this means you need to act on your account to avoid service interruption.
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POSTED: October 02, 2024

Pueblo Water replacing main on stretch of St. Clair

Pueblo Water is replacing aging 12-inch cast iron main in advance of future repaving of the street by the City of Pueblo. The project replaces approximately 4,200 feet of pipe from Avocado Street west of Pueblo Boulevard east to Westacres Avenue. Construction is expected between August and November.
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POSTED: July 23, 2024

Higher flows on Arkansas River pose potential hazards

As flows on the Arkansas River through Pueblo increase dramatically during runoff season, visitors are reminded to use extreme caution in and around the water. Colorado’s runoff – when the snowpack in the Rocky Mountains begins to melt in earnest and increases water levels in rivers – is beginning soon and could last several weeks or longer.
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POSTED: May 30, 2024

Pueblo Water again earns GFOA Distinction with budget award

The award represents a significant achievement by the Pueblo Water. It reflects the commitment of the governing body and staff to meeting the highest principles of governmental budgeting. To receive the budget award, Pueblo Water had to satisfy nationally recognized guidelines for effective budget presentation.
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POSTED: May 22, 2024

Pueblo Water Financials available online, anytime

Pueblo Water, which was named 2023 Pueblo Business of the Year by the Greater Pueblo Chamber of Commerce, is committed to financial transparency. Adopted Annual Budgets and Annual Comprehensive Financial Reports are available on the ‘Financials’ web page under the ‘About’ tab on the homepage of our website.
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POSTED: April 25, 2024

Construction continues on $11-millon Waterworks Park project

Construction is beginning on Waterworks Park, Pueblo Water’s $11-million rehabilitation project of the Southside Diversion Dam just north of City Park. The project will improve safety on the Arkansas River by creating a passageway that will allow users to ride the river unimpeded.
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POSTED: November 09, 2023

City of Pueblo's sewer base charge period is about to begin

The wastewater or sewer charge on your Pueblo Water bill is based upon water consumed between the December and February (non-irrigation months) water meter readings. It consists of a monthly minimum and a volume charge which is the average usage during the adjustment period.
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POSTED: November 06, 2023

Find your Pueblo Water billing cycle and due date

To better serve you, our valued customer, and to help pave the way for future growth in the city, Pueblo Water is updating its billing procedures. With this update, your monthly bill due date may change. Changes in Pueblo Water’s billing cycles begin on Oct. 1, 2023.
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POSTED: September 13, 2023

Southside Diversion Dam project moving forward

By rehabilitating the Southside Diversion Dam and Raw Water Intake facility just north of City Park, and by improving the surrounding areas, river users will be able to traverse the Arkansas River from below Pueblo Dam all the way to near Runyon Lake.
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POSTED: May 23, 2023

Pueblo Water's CCR now available online

Pueblo Water’s annual Water Quality Report, for the 2022 calendar year, now is available online. The report, which contains general information about Pueblo Water’s system and treatment operations, as well as water quality testing results, may be viewed under the Your Water tab here.
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POSTED: May 01, 2023

Service appointments now in block schedule windows

To better serve our customers by allowing for more service opportunities each day, Pueblo Water will now schedule service appointments in block window times beginning May 1, 2023. All calls for Pueblo Water field services must be made in advance by calling 719-584-0210.
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POSTED: April 25, 2023

Pueblo Water addresses flows at Pueblo Dam tailwaters

The Pueblo Dam tailwater fishery is an outstanding sport fishery for non-native trout species and has been for many years even though that stretch of river occasionally experiences very low flows. Because of multiple years of drought, current hydrologic conditions are once again resulting in unusually low flows on that stretch of river.
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POSTED: April 05, 2023

Pueblo Water earns top business distinction

The Greater Pueblo Chamber of Commerce named Pueblo Water as its Business of the Year for 2023. The award, which has been bestowed annually since 1985, recognized the efforts and integrity of Pueblo Water, which began serving the Pueblo community in 1874.
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POSTED: March 21, 2023

Pueblo Water updates sections of Rules & Regulations

Beginning March 1, 2023, changes made to Pueblo Water’s Rules & Regulations regarding service, deposits and billing, items covered in Section 4.0, are in effect. Items in section 2.0. as well as rates and fees for 2023, also have been updated.
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POSTED: March 01, 2023

Pueblo Water earns prestigious award for work on budget book

For the fourth consecutive year, Pueblo Water earned the Government Finance Officers Association Distinguished Budget Presentation Award. Pueblo Water’s annual budget for the fiscal year beginning Jan. 1, 2022, earned the honor. Pueblo Water also earned the distinction for the fiscal years 2019, 2020, and 2021.
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POSTED: December 14, 2022

Base period for 2023 sewer charge now over

For Pueblo Water customers, the base period that determines you 2023 sewer charge is now over. To determine when your meter is normally read, please refer to the “Read Date” section of your bill.
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POSTED: October 31, 2022

Latino Chamber honors pair of Pueblo Water's leaders

For the second time in as many years, two of Pueblo Water’s best and brightest were honored recently by the Latino Chamber of Commerce of Pueblo. Sarah Mutz and Taylor Maik were honored as two of Pueblo’s 40 Under 40 Emerging Leaders for 2022. They, along with 38 of their peers, were feted on June 24, 2022, at the Pueblo Convention Center.

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POSTED: June 27, 2022

A message from Pueblo County Public Works

The Pueblo County Engineering and Public Works Department reminds residents that is important not to pour anything down storm sewer drains. Pueblo County also reminds all residents of the difference between a storm sewer and a sanitary sewer.
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POSTED: June 03, 2022

Pueblo Water to sponsor Fitness on the Riverwalk once again

It’s time to wake up early and take advantage of one of Pueblo’s most popular summer traditions – Fitness on the Riverwalk. Pueblo Water is once again the proud sponsor of Fitness on the Riverwalk. The annual summer-long event begins on Monday, June 13, and runs through Aug. 12, 2022.
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POSTED: June 01, 2022

2022 Consumer Confidence Report now available

We are pleased to present to you this year’s water quality report. Our constant goal is to provide you with a safe and dependable supply of drinking water. Our dedicated staff works hard to bring you the highest quality water at the lowest possible cost.
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POSTED: May 09, 2022

No restrictions in place for Pueblo Water customers

As we turn our attention to our lawns and gardens this spring, Pueblo Water reminds its customers that there are no watering restrictions in place. However, Pueblo Water encourages wise water use at all times – indoors and out. Wise water use helps you get the most out of every drop our most precious natural resource.
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POSTED: March 21, 2022

Three-party contract approved for Arkansas Valley Conduit

The contract will allow the Southeastern District to use capacity in Pueblo Water’s system to treat and deliver AVC water to a pipeline being constructed by Reclamation. The connection point for AVC is at the east end of Pueblo Water’s system, at 36th Lane and U.S. Highway 50.
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POSTED: March 18, 2022

Here is how to request a wastewater adjustment

The wastewater or sewer charge on your Pueblo Water bill is based upon water consumed between the December and February (non-irrigation months) water meter readings. It consists of a monthly minimum and a volume charge which is the average usage during the adjustment period. Read more for information on how to request an adjustment.
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POSTED: November 08, 2021

Water Efficiency Plan outlines Pueblo Water approach

Pueblo Water prepared its Water Efficiency Plan in accordance with the Colorado Water Conservation Act of 2004 to meet or exceed all statutory requirements under Colorado Revised Statute 37-60-126. The Colorado Water Conservation Board’s Municipal Water Efficiency Plan Guidance Documents were utilized to guide the development of this plan.
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POSTED: August 02, 2021

Latino Chamber fetes two of Pueblo Water's finest

Two of Pueblo Water’s best and brightest were honored recently by the Latino Chamber of Commerce of Pueblo.

Construction Engineer Justin Richardson and Customer Services Supervisor Ryan Dalton were named two of Pueblo’s 40 Under 40 Emerging Leaders for 2021. They, along with 38 of their peers, were feted on July 30, 2021, at the Pueblo Convention Center.

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POSTED: August 02, 2021

Summertime means Fitness on the Riverwalk in Pueblo

Pueblo Water once again is proud to sponsor Fitness on the Riverwalk. This is a chance for community members and visitors alike to experience fun and exercise for free at one of the most scenic sites in all of Pueblo.
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POSTED: June 08, 2021

2021 Consumer Confidence Report now available

We are pleased to present to you this year’s water quality report. Our constant goal is to provide you with a safe and dependable supply of drinking water. We want you, our valued customers, to be informed about the services we provide and the quality water we deliver to you every day.
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POSTED: May 18, 2021

Pueblo Water completes Fountain Creek project

Erosion caused by flows in Fountain Creek over time exposed a portion of the existing 16-inch water main. Pueblo Water used horizontal directional drilling to go approximately 20 to 25 feet under the main channel of the creek. Design on the project began in March and it was completed in June.
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POSTED: May 13, 2021

Vaunted Ditch Riders keep Pueblo's water flowing

Each spring, Pueblo Water plows its two ditches so that the melting snow may freely flow into Tennessee Creek, and then into the Arkansas River as it makes its way downstream to our homes and businesses. While many water providers also need to perform such seasonal maintenance, Pueblo Water is one of the few municipalities (if not the only one) to do it themselves. Not only does plowing ensure that as much water as possible is captured, it also prevents washouts from damaging National Forest Service roads.
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POSTED: May 05, 2021

Celebrate Drinking Water Week with Pueblo Water pros

Pueblo Water and partners throughout North America are observing Drinking Water Week by recognizing the vital role tap water plays in daily life, the infrastructure that is required to carry it to and from homes and businesses, and the important work of water professionals “behind the scenes.”
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POSTED: May 03, 2021

Pueblo Water again earns prestigious budget award

For the second consecutive year, Pueblo Water earned the Government Finance Officers Association Distinguished Budget Presentation Award. A team led by Finance Division Manager Kristen Spicola and Financial Planning and Rate Analyst Leroy Rittgers composed Pueblo Water’s annual budget for the fiscal year beginning Jan. 1, 2020. Pueblo Water also earned the distinction for the […]
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POSTED: January 05, 2021

Customers may now request wastewater adjustment

The wastewater or sewer charge on your Pueblo Water bill is based upon water consumed between the December and February (non-irrigation months) water meter readings.
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POSTED: December 30, 2020

Join the online bill pay crowd at Pueblo Water

More than 32 percent of Pueblo Water’s customers have online accounts! If you prefer the convenience of paying your bills online, now is the time to join the crowd and take advantage of Pueblo Water’s easy online bill pay option.
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POSTED: December 22, 2020

Computer modeling helps Pueblo Water see the future

With climate change and a growing population, every utility needs to model the future and ensure it is providing a reliable supply to its customers. The program also is used to aid in decisions related to our leases and reservoir expansions.
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POSTED: August 24, 2020

Popular Fitness on the Riverwalk returns

Pueblo Water is once again the proud sponsor of Fitness on the Riverwalk. The annual event begins on Monday, June 15, and runs through Aug. 21, 2020. All classes will be held under the Lake Elizabeth Pavilion, located at the corner of Victoria & Greenwood.
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POSTED: June 11, 2020

Pueblo Water Team working hard for you!

Pueblo Water understands the hardships that our residents and those in our business community are facing because of the COVID-19 pandemic. Our entire Pueblo Water Team continues to provide customers with the highest quality water during these turbulent times.
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POSTED: May 06, 2020

Pueblo Water kicks off Drinking Water Week

Pueblo Water and the American Water Works Association (AWWA) will observe Drinking Water Week by recognizing the vital role tap water plays in daily life, the infrastructure that is required to carry it to and from homes and businesses, and the important work of water professionals “behind the scenes.”
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POSTED: May 01, 2020

Flush pipes to maintain or restore water quality

Homes, businesses or other buildings that have not been occupied for some time (weeks or months) can refresh and maintain water quality in the premises’ plumbing by following a few simple steps.
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POSTED: April 24, 2020

Board of Directors approves Ballot Question 2A Resolution

At its board meeting on Tuesday, March 17, 2020, the Pueblo Water Board of Directors unanimously approved a resolution supporting Ballot Question 2A. Ballot Question 2A will be part of a special election held on May 5, 2020. [...]
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POSTED: March 18, 2020

Pueblo Water announces 2020 main replacement areas

Pueblo Water announced its citywide main replacement program area for 2020. Pueblo Water will replace approximately 14,500 lineal feet of 8-inch cast iron water pipe with PVC and replace valves and fire hydrants as well. Total budget cost of the project is $2.42 million. “As part of our ongoing effort to provide the highest quality […]
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POSTED: February 25, 2020

Pueblo Water welcomes board members in 2020

From left: Chris Woodka, Mike Cafasso and Sam Krage are sworn in by Pueblo City Clerk Brenda Armijo. Pueblo Water welcomes board members in 2020 Three members of the community took their oath for Pueblo Water’s Board of Directors on Tuesday, Jan. 21, 2020. St. Mary-Corwin Hospital CEO Mike Cafasso was re-elected to a six-year […]
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POSTED: January 27, 2020

Wastewater adjustment period now active for customers

The wastewater or sewer charge on your Pueblo Water bill is based upon water consumed between the December and February (non-irrigation months) water meter readings. It consists of a monthly minimum and a volume charge which is the average usage during the adjustment period. Wastewater Adjustment: If you would like to water during the wastewater […]
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POSTED: January 08, 2020

Pueblo Water honors Mayor Nick Gradisar for service

Pueblo Mayor Nick Gradisar was honored this week for his 15 years of service on the Pueblo Water Board of Directors with a ceremony and the presentation of a bronze bust of his likeness that will be hung at the water works administration building.
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POSTED: December 20, 2019

Seasonal Tips

Summer Tips Summers in Pueblo tend to be hot and dry. Customers can be wise water users if they follow a few easy suggestions: Smart Watering Times Water before 10 a.m. or after 7 p.m. to get the most out of your efforts. Watering during the heat of the day leads to undo evaporation. Water […]
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POSTED: December 09, 2019

Wise Water Use

Thanks to long-term planning by the Pueblo Board of Water Works and effective conservation by you, our customers, Pueblo water users continue to enjoy a reliable water supply at rates about 25% below the average for front-range cities. Still, it makes no sense to waste water - our most precious resource. The Board of Water Works encourages […]
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POSTED: September 16, 2019

Street Repair Utility Enterprise Fee

On October 9, 2018 City Council approved the following fee structure for all properties within the City limits. Beginning Oct. 1, 2019, there will be a change on your monthly water bill issued by the Board of Water Works for the Street Repair Utility Fee
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POSTED: September 10, 2019

Sanitary Sewer (Waste Water) Billing Charge

The Sanitary Sewer Use Charge for 2020 will be calculated using the average of water consumed during the two non-irrigating months that begin with your December 2019 water meter reading and end with your February 2020 meter reading.
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POSTED: April 10, 2019
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