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Pueblo Water updates sections of Rules & Regulations

March 1, 2023

Beginning March 1, 2023, changes made to Pueblo Water’s Rules & Regulations regarding service, deposits and billing, items covered in Section 4.0, are in effect. Section 4.0 may be accessed HERE.

Changes included:

  • Clarifying the expectation for a customer to receive a monthly bill sent by either mail or email
  • Removing accrual of interest on customer held metered deposits  
  • Assessing a non-payment fee when an account is delinquent rather than at time of reinstatement of water service  
  • Requiring the collection of all charges when a customer has missed two scheduled appointments prior to future scheduling  
  • Clarifying costs for meter tampering or damage to Board property

Also included in the updated Rules & Regulations is Pueblo Water's fee schedule for 2023.

For more information regarding these changes, or any other questions concerning Pueblo Water’s Rules & Regulations, please visit, email our Customer Service Department at, or call us at 719-584-0250.

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