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Pueblo Water commits to strong and transparent privacy practices. Our Privacy Policy explains:
Pueblo Water operates pueblowater.org (“Site”) and may operate other websites.
By using or accessing the Site (defined below), you acknowledge that you have read, understood, and agree to be bound to all the terms and conditions of this Privacy Policy, and the “Terms of Use” or other customer agreement between you and Pueblo Water that is applicable to the particular Service you are using or accessing (collectively, “User Agreements”).
If you do not agree to this Privacy Policy and the applicable User Agreement, please exit, and do not access or use, the Service.
We collect personal information when you voluntarily submit it to us.
Contact Information: Name, email address, phone number, postal address, and other relevant contact details.
Demographic Information: Age, gender, and other demographic details.
Usage Information: Information about your interactions with our website, including pages visited, time spent, and referring websites.
Cookies and Tracking Technologies: Information collected through cookies and similar technologies, such as IP address, browser type, and device information.
First-Party Data: Information you voluntarily provide to us when interacting with our services.
User Content: to the extent that you choose to input Personal Data as part of such content, images, comments, and other content, information, and materials that you post to or through the Service. By submitting information or material using the Site, you give the Controllers and Providers permission to use it in any manner indefinitely without compensation to you.
Pueblo Water is based in the United States, and any information transmitted to us may be stored, accessed, or processed in the United States. Residents of other countries, including residents of the European Union, should be aware that the laws of the United States do not offer the same protections as the laws of your home country.
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for delivery, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you; Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We mainly use the Order Information for confirmation purposes.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We may share your personal information with (including, but not limited to) the following:
Service Providers: Third-party service providers who assist us in delivering our services and marketing efforts.
Business Partners: Partnerships with businesses for joint marketing and promotional campaigns.
Legal Compliance: In response to legal obligations, such as subpoenas, court orders, or regulatory requests.
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us at custserv@pueblowater.org.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 18.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
If Pueblo Water, or substantially all of its assets, were acquired, or in the unlikely event that Pueblo Water goes out of business or enters bankruptcy, user information would be one of the assets that are transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of Pueblo Water may continue to use your personal information as set forth in this policy.