Payment Options


Pay Now

Enroll your Pueblo Water account to view payment history, billing history, automated payments from your credit or debit card or simply make a one time payment. 

If you are experiencing difficulty making an online payment please call 

1-800-420-1663 or Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

E-Z Pay

Enroll your checking or savings account for automatic monthly debit of your bill. It’s EZ!


Pay by Mail

The Board of Water Works provides each customer with a pre-addressed envelope for mailing checks. Sending cash through the mail is not encouraged.  If you no longer have the pre-addressed envelope, you can mail your payments to:

Board of Water Works
P.O. Box 755
Pueblo, Colorado 81002-0755


Pay by Phone

pdfNo More Waiting

pdfFast, easy and at your fingertips

pdfAutomated payments by phone (no additional fees)


Pay in Person

Customers may pay bills at the Board’s Business Office during regular business hours.


Drop Box Depositories

Alongside Pueblo Bank & Trust – 5th Street

Our Business Office – Drive Thru & Front Door


Pay a Shut Off Notice:

Delinquent notices are issued once an account is 35 days delinquent. To avoid discontinuance of service, payment is due within 7 days of the delinquent notice. You can make your payment in our office, over the phone or via our online bill payment portal by 4pm of the date provided in the notice.

Payments for delinquent notices should NOT be paid at a third party location or using your bank’s online bill pay program. Payments made at Wal-Mart, King Soopers and other third party locations take 3 – 5 business days to post and will not keep your service from being disconnected.

**Please Note: If your water service has been disconnected, payment can only be made at our business office or over the phone with a representative.