Education & Outreach

The CARES Program was developed in 2010 through a partnership between Pueblo Water, the City of Pueblo, United Way of Pueblo County and Catholic Charities to provide assistance to residential Pueblo families in need of utility assistance. Customers can receive up to $125.00 of assistance towards their delinquent water bill once in a twelve month period and up to three contributions in a lifetime.

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The Customer Service Department is grateful for the continued support of the CARES Program which helps to serve Pueblo families in times of need. This resource is truly appreciated by the families who have the opportunity to take advantage of our program. The department markets this program as a “hand up” for our customers to get them back on track towards responsible payment habits.




Explore our interactive Story of Drinking Water or check out The Kids Guide to the Arkansas River on our Kids Page.