MAIN: 719-584-0250 | EMERGENCY: 719-543-2217

FAQ

Where is the Pueblo Water business office located?

What utility services are provided by Pueblo Water?

When starting new service, must that be done at Pueblo Water’s business office?

Are there minimum monthly charges?

What is the wastewater charge?

When are bills for service issued to customers?

Can I change the due date on my bill?

What payment options are available?

Can I access my account and pay my bill online?

If I cannot make my payment by the due date, can payment arrangements be made?

What if my account is disconnected for delinquency?

Do I need to pay a deposit?

Do I have to pay the deposit all at once?

Can I pay the deposit with a credit card?

When do I get my deposit back?

Do I have to be at my property for water service to be turned on?

Why do I have to pay City of Pueblo charges?

Why is my bill so high when compared to my neighbor’s?

Who should I call to locate buried utility services at my property?

If I suspect a leak in my service line, or in my internal plumbing, can Pueblo Water help locate it?

Are there any water restrictions in place?

Will Pueblo Water turn on/off my lawn’s irrigation system?

Main

719-584-0250

Emergency

719-543-2217

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