Need to Know

altNEW! Service Line Repair Program

The new Service Line Repair Program, created by a new policy adopted by Pueblo Water’s Board in May, 2015, provides for repair or replacement of water service lines between the main and the meter set that meet the requirements of the Program. Read More

NEW! Customer Payment Portal

Pueblo Water is excited to announce an upgrade to our online Customer portal which will include enhanced self-service features with easier access to account information. The first phase of this exciting conversion will begin on August 01, 2015. For security purposes, we cannot transfer your existing H2Online account to the new portal. All customers will need to create a new account when visiting the portal for the first time, requiring only your account number and an email address. If you are currently enrolled in our recurring credit card payment program you will be required to re-enter this information in your new Digital Wallet.

Water Quality Report pdfRead More

 Vital Blue Video

 Wise Water Use

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 Wastewater Adjustment Program

If you would like to water during the wastewater adjustement period or if you experience a leak in your home's water system that results in higher water use than is normal, you can file for an adjustment. For more information read more about the adjustment process...

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